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Add an entirely new dimension to your web site and watch what happens! Imagine, turning a static web site visit into a series of live, person-to-person interactions. Your company reps meet, greet, and attend to every site visitor on a live basis! Visitors move freely about the site, knowing there is live help and guidance available whenever they need it. Their exact location on the site is in full view of company agents at all times.

Whether yours is a public or private corporation, governmental agency, or non-profit… interactivity provides top-notch customer service, right on your web site. The affordable technology to make this possible is here!

1800mattress.com

“Our web based sales increased over 600%...”

"Inbound Clicks and the expert advice and services provided by its principal, Eddie Batiz, have revolutionized our way of doing business. As a result of Inbound Clicks’ interactive chat services my company's web-based sales increased 600% and I foresee that chat based sales will one day surpass my company's telephone sales. For more than 30 years 1-800-Mattress has been a leader in telephone marketing and sales in the mattress industry. Inbound Clicks’ interactive chat services have positioned my company to once again be an industry leader well into the 21st century."

Written by Chip Gliedman

Monday, 04 February 2008 00:00

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Too many companies sit passively by while prospects on the verge of buying abandon their online shopping carts or applications, potentially never to return. Smart organizations are evaluating the merits of adding chat and other interactive functions to their Web sites to better engage the customer and potentially increase sales. While it is true that chat will add incremental costs to the organization, blindly deciding to avoid these costs is shortsighted. A Total Economic Impact (TEI) analysis of interactive chat shows that investment in reactive chat is likely to produce a small positive return on investment (ROI) of 15%, while an additional investment in proactive chat capabilities will produce an incremental 105% ROI and millions of dollars in positive business benefits in a typical business-to-consumer (B2C) organization.

Read the full article on Forrester Research's website.

		Give visitors live service... specific to the page they’re on!

		Engage visitors when they are ready to buy!

		Manage all of your site emails in one place!

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